Are you currently experiencing difficulties using whatsapp and think its your network or phone?
Relax, its a general problem, albeit the timing couldn’t be more wrong.
Not just in Nigeria, Thousands of users across Europe, America and Canada are unable to connect to WhatsApp on both Android and iOS today.
People were unable to respond to existing chats, start new ones or use the messaging app’s WhatsApp web service.
It appears the service went down at 16.28 GMT (11.28 ET) and resurfaced around 45 minutes later – only to crash again minutes later.
The main problem appeared to be that the app couldn’t connect to the internet, even if the user had a working mobile or Wi-Fi connection. While attempting to use the WhatsApp Web service generated an error message that said: ‘WhatsApp Web requires a working internet connection, which you don’t have at the moment’
The outage spread across Europe and the US, even Africa. I have experienced the outage this evening and thought it was my phone hence the need to inform you guys.
When an existing chat was opened, the name of the person or group was replaced with a spinning wheel and the word ‘connecting.’
Elsewhere, some users could receive new messages – albeit with a delay – but couldn’t reply.
A spokesman for whatsapp reacting to the situation said:
‘Some people have had trouble accessing WhatsApp for a short period today.
‘We’re working to restore service back to 100% for everyone and we apologize for the inconvenience.’
Kai, today that people will want wish their loved ones Happy New Year. Real bad timing.