Nigerian Communication Commission (NCC) has educated the public on ten guides to learn about consumer bill of rights.
In a statement on Sunday, the commission stated that the guides are;
– Right to privacy
– Right to action in disputed charges
– Right to fair complaints process
– Right to accurate, clearly worded and organised bills
– Right to timely installation, restoration and repair of service
– Right to quality of service (QOS)
– Right to be informed
– Right to safety
– Right to choose
– Right to timely redress.
— ncc.gov.ng (@NgComCommission) May 1, 2021
