WhatsApp, the Meta-owed instant messaging platform has been facing an outage on Tuesday, with users complaining of an inability to share message and make calls.
Downdetector, which tracks outages, said more than 46,000 reports of problems had been submitted at 8.46am, with issues first detected just before 8am.
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However, the number of users experiencing issues could be much higher due to the way the website collects data.
WhatsApp users from around the world have taken to social media platforms, such as Twitter, to complain that the app is not working.
Downdetector also found more than 11,000 users in India, and 19,000 in Singapore had reported experiencing issues.
Users have found that while they can open the app and access their conversations, it is failing to deliver new messages or successfully send any.
A persistent message is showing for many users at the top of the app, saying it is “connecting” to the server, but then appears to fail to do so.
A spokesperson for the platform’s parent company, Meta, said;
We’re aware that some people are currently having trouble sending messages, and we’re working to restore WhatsApp for everyone as quickly as possible.
WhatsApp is one of the most popular messaging platforms in Nigeria and around the world, and is estimated to have more than two billion active users globally.
